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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eric Perez

September 13, 2024

5  out of  5
rating by Eric Perez
"Like to start off by saying thank you so very much Eva for all your great work and professionalism. I was in a tight bind and needed immediate service. You dropped what you were doing to assist me and I go to appreciate all your help .. A+ service hands-down one of the easiest transactions I have ever done in regards to insurance companies !!"
We responded:
"Eric, thank you for sharing your experience about me! I truly enjoyed working with you and I am glad I was able to help. I am always here if you need any other guidance. Thanks for your business! - Eva"
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greenbeezy

September 6, 2024

5  out of  5
rating by greenbeezy
"Today i was assisted by Michelle N. , she was very helpful with the process of me getting insurance. What I thought was a very stressful task was made flawless by Michelle's assistance and attention to detail."
We responded:
"Thank you, so much for your feedback! Taking care of each of our customers with professionalism and respect will always be the number one priority at the Eva Hernandez State Farm Agency. If you ever need anything else, please don’t hesitate to give us a call. Thank you for sharing. - Eva"
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Alex Philpotts

September 5, 2024

1  out of  5
rating by Alex Philpotts
"Eva M Hernadez firm is one of the worst State Farm’s around. I was trying to get a coi for my business I call Eva she never picks up the phone but I thought she was my agent. I call her firm then I get another agent Called Edith Malave she’s very unethical bad customer service with a terrible attitude. I definitely wouldn’t recommend this firm to my enemies. They also lost a loyal customer. Congratulations to Eva Hernandez and Edith Malave."
We responded:
"Sorry, you feel this way! Hope life treats you great! If the information that is being requested by your vender is not received in a timely manner there is nothing we can do! Thank you! -Eva"
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William Lopez

August 23, 2024

5  out of  5
rating by William Lopez
"The best..."
We responded:
"William, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Eva "
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Mz G0rge0us

August 21, 2024

5  out of  5
rating by Mz G0rge0us
"Love their service always on point😁"
We responded:
"Thank you we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Eva "
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Liquid Heat

July 9, 2024

5  out of  5
rating by Liquid Heat
"Best place Evvvvvvvvvaaaaaaaaaaaa"
We responded:
"Mr. Heat, thank you for the kind feedback! Glad to know you're satisfied. We are always here to help. Thank you - Eva"
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Roberto Linares

July 9, 2024

5  out of  5
rating by Roberto Linares
"I had the pleasure of speaking with Eva Hernandez about life insurance. Not only was she very kind she was very knowledgeable and very patient as I made my decision. She was very helpful, explained every plan and even sent all of the plans via email so that I could read through each one and make a decision. I would 1000% recommend her to family and friends."
We responded:
"Roberto, thank you for sharing your experience about me! We truly enjoyed working with you and I am I was able to help. I am always here if you need any other guidance. Thanks for your business! - Eva"
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J O

June 28, 2024

5  out of  5
rating by J O
"This office has help me a lot! They are the best! Ms. Edith, Michelle and Eva are great! They helped me with my car insurance policy and helped me save money!"
We responded:
"Jo, taking care of each of our customers with professionalism and respect will always be the number one priority at our State Farm Agency. Thank you for sharing. - Eva"
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Edwin Elisma

June 28, 2024

5  out of  5
rating by Edwin Elisma
"Great office and great staff!"
We responded:
"Edwin, thank you for the kind feedback! Glad to know you're satisfied. - Eva "
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Boy Wonder

April 9, 2024

4  out of  5
rating by Boy Wonder
"Insurance just keep going up for no reason. Soon can't afford it"
We responded:
"Hello, we do our best to provide all of our customers with excellent customer service, however rates can change based many factors.  We cannot control these rates locally, but we’d love to do a discount double check and review to make sure that you have everything you need and not paying for things you don’t need. If you would like to discuss this further, please call me at the office! - Eva"
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Carlene Preston

April 9, 2024

5  out of  5
rating by Carlene Preston
"I recently moved to Florida and Eva, and her team was able to help make the transition of getting my vehicle insured easy and seamless. Additionally, before moving, I was told that homeowners' insurance was not affordable and many of my friends do not have coverage because of the high prices. Eva was able to get me an affordable homeowners' policy which she bundled with my car insurance for even more savings. Also, the customer service is top-notch. I highly recommend Eva Hernandez for all your insurance needs."
We responded:
"Carlene, taking care of each of our customers with professionalism and respect will always be the number one priority at our State Farm Agency. Thank you for sharing. - Eva"
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Kobe Harriott

March 23, 2024

5  out of  5
rating by Kobe Harriott
"Great service! Thank you Eva’a office!"
We responded:
"Kobe, thank you for the kind feedback! Glad to know you're satisfied. - Eva "
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Jennifer Cunningham

March 23, 2024

5  out of  5
rating by Jennifer Cunningham
"Thank you Eva for helping me with my car insurance! She was amazing on explaining everything and taking her time with me!"
We responded:
"Jennifer, thank you so much for your kind words about my team and I. We are honored to be able to assist you with your insurance needs! - Eva "
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Ciara Arteaga

March 23, 2024

5  out of  5
rating by Ciara Arteaga
"They are great! Love this office! Thank you ladies!"
We responded:
"Ciara, our doors will always be open to you and your family. We appreciate this kind review! - Eva "
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ralph cap

March 9, 2024

5  out of  5
rating by ralph cap
"Friends of Jules good people down in south Florida!"
We responded:
"Thank you for the opportunity to serve your insurance needs, Ralph! I appreciate the 5-star review! - Eva "
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Yadi Valerio

March 9, 2024

5  out of  5
rating by Yadi Valerio
"Amazing!!!"
We responded:
"Thank you for your kind feedback, Yadi! I appreciate it. - Eva "
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Michelle Navarro

March 9, 2024

5  out of  5
rating by Michelle Navarro
"Love this office environment, best culture !"
We responded:
"Thank you so much for your kind review, Michelle! My team and I appreciate your support. We are always here to serve your insurance needs. Call us anytime! - Eva "
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Britania

February 27, 2024

5  out of  5
rating by Britania
"Michelle N. Is so understanding & professional she took her time helping me understand my policy thank you Michelle:)"
We responded:
"Britania, thank you so much for the kind words about Michelle, she certainly is an asset to our team! - Eva"
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Josephine Bennardo

February 8, 2024

5  out of  5
rating by Josephine Bennardo
"I been with SF for over 25yrs and when my agent retired and Eva's office took over my accounts they set up a time to review all my policies with me and we were able to make changes to fit my needs now. In todays world it nice to meet people who want to do right by their clients."
We responded:
"Josephine, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you. - Eva"
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Carolina Osorio

February 8, 2024

5  out of  5
rating by Carolina Osorio
"Excellent service."
We responded:
"Carolina, thank you for the five stars! - Eva"
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Jesus Child

January 19, 2024

1  out of  5
rating by Jesus Child
"These people are so evil and wicked people I advise everyone stay away from State Farm, especially this agency put up a red flag at my name like you guys want to collect and don't want to pay out any of this accident was my fault what you guys want me to do fly a helicopter because u can't help when people want to come and slam in the back of our car none of this accident was my fault, Ms. Eva and Ms. Edith knows this I pay for hospital insurance every time anything happens and they must pay them find excuse uninsured motorist they lie too say I canceled when never did life insurance they said it canceled too never did State Farm is pure evil run from this company while u still can they are the worst in South Florida they discuss me how can an agent change ur policy when u have no idea of it you guys deserve to be at 1.1-star ratings sick me stomach man why u guys want to collect and don't want to pay out and why the heck would u guys put a block on my insurance am gonna contact Better Business Bureau on u guys for all my money am suppose to get back how can my hospital policy canceled without my knowledge and how can my life insurance canceled without my knowledge and it's my policy rubbish God is gonna bring state farm to the ground for all the evil you guys doing to customers God don't like ugly"
We responded:
"I'm sorry you feel this way! We can’t change company guidelines do to accidents, changes request required a form to be signed and payments. If a customer requests a change a form is always required. If a customer doesn’t pay we as an office and company can only do so much. We contact the customers, by text, email, call and mail, if the customers doesn’t pay, there is nothing we can do if the policies cancel for nonpayment after the grace period. Thank you! -Eva"
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Richard Paduda

December 27, 2023

5  out of  5
rating by Richard Paduda
"Today was a great experience getting new insurance with Eva 🙏 I came in last minute. Although it seemed like a busy day, Eva took time with me and answered my many questions. She even explained some other insurance options that I qualified for that I wasn't even aware existed. She's super knowledgeable and was very efficient and getting everything I needed sorted out quickly. I'll definitely recommend her to friends and family."
We responded:
"Richard, welcoming new customers is such a joy to each of us. Our doors will always be open to you and your family. Thank you for giving us the opportunity to earn your business. We appreciate this kind review! - Eva "
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Diane Grace

December 16, 2023

5  out of  5
rating by Diane Grace
"Eva and her whole staff are amazing. They helped my mom so much with all of her insurance needs and questions. They are all So kind and nice"
We responded:
"Diane, we care for our customers deeply and we're proud to serve you each day. Please know we're here for you always and look forward to assisting you in the future. Thank you for your business. - Eva"
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charlotte Glover

December 13, 2023

5  out of  5
rating by charlotte Glover
"The staff and Eva hernandez treat you like family. They have never failed to return calls. I love the whole group. The best."
We responded:
"Charlotte, thanks so much for such a great review! - Eva"
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Santiago Lopez White

December 12, 2023

5  out of  5
rating by Santiago Lopez White
"By far the best Insurance agency I've worked with. Edith went above an beyond to understand exactly what I needed so she could offer me the best coverage for my home, auto, and life policies. Edith made the whole process easy for me by asking just the right questions and giving me insights to make the best decision. I could't be happier with the service Edith provided and how knowledgeable and efficient she is. I Highly recommend her services to anyone looking to improve their insurance coverage or simply get it for the first time."
We responded:
"Santiago, thank you for sharing your experience with Edith! We truly enjoyed working with you and are always here if you need any guidance. Thanks for your business! - Eva "