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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Robert Jones

Robert Jones

October 29, 2024

5  out of  5
rating by Robert Jones
"Wet courtesy and helpful through the process"
We responded:
"Robert, it was our pleasure helping you with your insurance! - Thank you Eva"
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Maria Figueroa

October 25, 2024

5  out of  5
rating by Maria Figueroa
"I am very happy and grateful for the work they do at this agency. Eva, Edith and their team are always attentive and available to help me when I need them. I recommend them 100%."
We responded:
"Maria, thank you so much for your kind words about my team and I. We are honored to be able to assist you with your insurance needs! Thank you - Eva "
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Hailey R

October 23, 2024

5  out of  5
rating by Hailey R
"Everyone in the state farm office is very helpful and kind, they are very understanding people and have helped me so much!"
We responded:
"Thank you Hailey, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs! - Eva"
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Rodolfo Morillo

October 22, 2024

5  out of  5
rating by Rodolfo Morillo
"Outstanding"
We responded:
"Rodolfo, Thank you we're proud to serve you and have you as a customer and thank you for trusting our agency to handle your insurance needs. My team and I look forward to building a relationship with you! - Eva"
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Cindy pierre

October 21, 2024

1  out of  5
rating by Cindy pierre
"They don't respond back when they say they will and now they don't answer calls. Very annoying and don't like working with unreliable businesses. Unfortunately it's a bad look on State Farm but honestly it's the integrity of those working in the office."
We responded:
"Hello Cindy, we do our best to provide all of our customers with excellent customer service, however I do not see your information in our records, we do provide a time frame on a call back. Our apologies If you haven’t received a call. If you would like to discuss this further, please call me at the office! Thank you - Eva"
Profile photo of Alan Perez

Alan Perez

October 18, 2024

5  out of  5
rating by Alan Perez
"Amazing agent, always available and reliable."
We responded:
"Thank you Alan, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs! - Eva "
Profile photo of Eric Perez

Eric Perez

September 13, 2024

5  out of  5
rating by Eric Perez
"Like to start off by saying thank you so very much Eva for all your great work and professionalism. I was in a tight bind and needed immediate service. You dropped what you were doing to assist me and I go to appreciate all your help .. A+ service hands-down one of the easiest transactions I have ever done in regards to insurance companies !!"
We responded:
"Eric, thank you for sharing your experience about me! I truly enjoyed working with you and I am glad I was able to help. I am always here if you need any other guidance. Thanks for your business! - Eva"
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greenbeezy

September 6, 2024

5  out of  5
rating by greenbeezy
"Today i was assisted by Michelle N. , she was very helpful with the process of me getting insurance. What I thought was a very stressful task was made flawless by Michelle's assistance and attention to detail."
We responded:
"Thank you, so much for your feedback! Taking care of each of our customers with professionalism and respect will always be the number one priority at the Eva Hernandez State Farm Agency. If you ever need anything else, please don’t hesitate to give us a call. Thank you for sharing. - Eva"
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Alex Philpotts

September 5, 2024

1  out of  5
rating by Alex Philpotts
"Eva M Hernadez firm is one of the worst State Farm’s around. I was trying to get a coi for my business I call Eva she never picks up the phone but I thought she was my agent. I call her firm then I get another agent Called Edith Malave she’s very unethical bad customer service with a terrible attitude. I definitely wouldn’t recommend this firm to my enemies. They also lost a loyal customer. Congratulations to Eva Hernandez and Edith Malave."
We responded:
"Sorry, you feel this way! Hope life treats you great! If the information that is being requested by your vender is not received in a timely manner there is nothing we can do! Thank you! -Eva"
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William Lopez

August 23, 2024

5  out of  5
rating by William Lopez
"The best..."
We responded:
"William, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Eva "
Profile photo of Mz G0rge0us

Mz G0rge0us

August 21, 2024

5  out of  5
rating by Mz G0rge0us
"Love their service always on point😁"
We responded:
"Thank you we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Eva "
Profile photo of Liquid Heat

Liquid Heat

July 9, 2024

5  out of  5
rating by Liquid Heat
"Best place Evvvvvvvvvaaaaaaaaaaaa"
We responded:
"Mr. Heat, thank you for the kind feedback! Glad to know you're satisfied. We are always here to help. Thank you - Eva"
Profile photo of Roberto Linares

Roberto Linares

July 9, 2024

5  out of  5
rating by Roberto Linares
"I had the pleasure of speaking with Eva Hernandez about life insurance. Not only was she very kind she was very knowledgeable and very patient as I made my decision. She was very helpful, explained every plan and even sent all of the plans via email so that I could read through each one and make a decision. I would 1000% recommend her to family and friends."
We responded:
"Roberto, thank you for sharing your experience about me! We truly enjoyed working with you and I am glad I was able to help. I am always here if you need any other guidance. Thanks for your business! - Eva"
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J O

June 28, 2024

5  out of  5
rating by J O
"This office has help me a lot! They are the best! Ms. Edith, Michelle and Eva are great! They helped me with my car insurance policy and helped me save money!"
We responded:
"Jo, taking care of each of our customers with professionalism and respect will always be the number one priority at our State Farm Agency. Thank you for sharing. - Eva"
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Edwin Elisma

June 28, 2024

5  out of  5
rating by Edwin Elisma
"Great office and great staff!"
We responded:
"Edwin, thank you for the kind feedback! Glad to know you're satisfied. - Eva "
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Boy Wonder

April 9, 2024

4  out of  5
rating by Boy Wonder
"Insurance just keep going up for no reason. Soon can't afford it"
We responded:
"Hello, we do our best to provide all of our customers with excellent customer service, however rates can change based many factors.  We cannot control these rates locally, but we’d love to do a discount double check and review to make sure that you have everything you need and not paying for things you don’t need. If you would like to discuss this further, please call me at the office! - Eva"
Profile photo of Carlene Preston

Carlene Preston

April 9, 2024

5  out of  5
rating by Carlene Preston
"I recently moved to Florida and Eva, and her team was able to help make the transition of getting my vehicle insured easy and seamless. Additionally, before moving, I was told that homeowners' insurance was not affordable and many of my friends do not have coverage because of the high prices. Eva was able to get me an affordable homeowners' policy which she bundled with my car insurance for even more savings. Also, the customer service is top-notch. I highly recommend Eva Hernandez for all your insurance needs."
We responded:
"Carlene, taking care of each of our customers with professionalism and respect will always be the number one priority at our State Farm Agency. Thank you for sharing. - Eva"
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Kobe Harriott

March 23, 2024

5  out of  5
rating by Kobe Harriott
"Great service! Thank you Eva’a office!"
We responded:
"Kobe, thank you for the kind feedback! Glad to know you're satisfied. - Eva "
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Jennifer Cunningham

March 23, 2024

5  out of  5
rating by Jennifer Cunningham
"Thank you Eva for helping me with my car insurance! She was amazing on explaining everything and taking her time with me!"
We responded:
"Jennifer, thank you so much for your kind words about my team and I. We are honored to be able to assist you with your insurance needs! - Eva "
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Ciara Arteaga

March 23, 2024

5  out of  5
rating by Ciara Arteaga
"They are great! Love this office! Thank you ladies!"
We responded:
"Ciara, our doors will always be open to you and your family. We appreciate this kind review! - Eva "
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ralph cap

March 9, 2024

5  out of  5
rating by ralph cap
"Friends of Jules good people down in south Florida!"
We responded:
"Thank you for the opportunity to serve your insurance needs, Ralph! I appreciate the 5-star review! - Eva "
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Yadi Valerio

March 9, 2024

5  out of  5
rating by Yadi Valerio
"Amazing!!!"
We responded:
"Thank you for your kind feedback, Yadi! I appreciate it. - Eva "
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Michelle Navarro

March 9, 2024

5  out of  5
rating by Michelle Navarro
"Love this office environment, best culture !"
We responded:
"Thank you so much for your kind review, Michelle! My team and I appreciate your support. We are always here to serve your insurance needs. Call us anytime! - Eva "
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Britania

February 27, 2024

5  out of  5
rating by Britania
"Michelle N. Is so understanding & professional she took her time helping me understand my policy thank you Michelle:)"
We responded:
"Britania, thank you so much for the kind words about Michelle, she certainly is an asset to our team! - Eva"
Profile photo of Josephine Bennardo

Josephine Bennardo

February 8, 2024

5  out of  5
rating by Josephine Bennardo
"I been with SF for over 25yrs and when my agent retired and Eva's office took over my accounts they set up a time to review all my policies with me and we were able to make changes to fit my needs now. In todays world it nice to meet people who want to do right by their clients."
We responded:
"Josephine, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you. - Eva"