State Farm® Insurance Agent Eva Hernandez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Garrett Marks
July 14, 2026
5
out of
5
rating by Garrett Marks
"Incredibly kind and helpful- Eva helped me out with a policy, went above and beyond explaining the policy and Southern Florida to me. Knowledgeable, friendly and super helpful. Happy to have a policy with Eva and the State Farm Team"
We responded:
"Garrett, Thank you so much for your thoughtful review! It was truly a pleasure helping you. We’re so glad you felt informed and supported throughout the process. Your kind words mean a lot to our team, and we’re grateful for the opportunity to help with your insurance needs. Welcome, and thank you for trusting us! - Eva "
Alisha Million
July 10, 2026
5
out of
5
rating by Alisha Million
"10/10 Office Environment. The customer service is top teir!!"
We responded:
"Thank you for your kind words! We truly appreciate your feedback and are so glad you’ve found our office to be professional and helpful. It means a lot to our team, and we look forward to continuing to serve you. Thank you for trusting us with your insurance needs!"
Tom Chapman
July 10, 2026
5
out of
5
rating by Tom Chapman
"I have found them professional and Edith Hernandez there has been very responsive and helpful."
We responded:
"Tom,
Thank you so much for your kind review! We’re so glad to hear you’ve had a positive experience with our office. Edith will be thrilled to know her responsiveness and helpfulness made a difference. We truly appreciate your trust and look forward to continuing to serve you! - Eva "
Diann Dickman
July 10, 2026
5
out of
5
rating by Diann Dickman
"I have found the office to be professional and very helpful."
We responded:
"Diann,
Thank you for your 5-star review! We’re so glad to hear you’ve found our office to be professional and helpful. We truly appreciate your support and look forward to continuing to serve you. Thank you for trusting our team! - Eva"
gigi c
July 10, 2026
2
out of
5
rating by gigi c
"Like so many insurance brokers, the service is outstanding when you’re a prospective client—but once the policy is in place, the communication all but disappears. My emails have gone unanswered, and follow-up has been nonexistent. It certainly feels like once they’ve earned their commission, their interest in customer service ends. If you value responsive communication and ongoing support, you may want to look elsewhere."
We responded:
"Thank you for your feedback. We’re sorry to hear your experience didn’t meet your expectations. Providing responsive service before and after a policy starts is important to us, and we’d appreciate the opportunity to make things right. Please contact our office. Thank you for bringing this to our attention."
Nu Kulcher
March 3, 2026
1
out of
5
rating by Nu Kulcher
"Rudest people.
Choose another agent.
There are more around that location."
We responded:
"Thank you for your feedback. We’re sorry to hear your experience did not meet our standards. Our team always aims to provide respectful and helpful service to everyone. If you’re open to it, please contact our office so we can better understand what happened and address your concerns. Eva-"
Ariana Valentin
February 27, 2026
5
out of
5
rating by Ariana Valentin
"I love her. She was so committed to getting me the best rate. She was very sweet and patient with any question me husband and I had. Very sweet."
We responded:
"Ariana, Thank you we're proud to serve you and have you as a customer and thank you for trusting our agency to handle your insurance needs. My team and I look forward to keep building a relationship with you! - Eva"
Michaele Graves
December 12, 2025
5
out of
5
rating by Michaele Graves
"Service was great the Eva’s team is the best. Thank you for helping me with my auto insurance."
We responded:
"Michael, Thank you we're proud to serve you and have you as a customer and thank you for trusting our agency to handle your insurance needs. My team and I look forward to keep building a relationship with you! - Eva"
Felix Robles
November 13, 2025
5
out of
5
rating by Felix Robles
"Great service, and knowledgeable of all products, available to meet our needs."
We responded:
"Felix, Thank you so much for your kind words! We’re glad to hear that you’ve had a great experience with our service and that our team was able to meet your needs. We appreciate your trust and look forward to continuing to support you with all your insurance needs. -Eva"
Olivia Thayer
November 10, 2025
5
out of
5
rating by Olivia Thayer
"The best!! For the past 4 years I've insured with Eva Hernandez for everything. Her and her team are proactive and their response times are always immediate which makes me feel like a priority. They're extremely reliable. Corrine is awesome and has been a huge help as well."
We responded:
"Olivia, Thank you so much for your kind words and continued trust over the past 4 years! We’re so grateful for your loyalty and it’s wonderful to hear that our team—especially Corrine—has made your experience so positive. We truly appreciate you being part of our Eva Hernandez-State Farm family! Eva-"
Prospera Augustin
November 5, 2025
5
out of
5
rating by Prospera Augustin
"Very sweet ladies! Thank you"
We responded:
"Prospers, Thank you for the 5-star review! We’re grateful for amazing clients like you. Eva- "
wstrongest1
August 27, 2025
5
out of
5
rating by wstrongest1
"Edith customer service is always 5 star all staff is knowledgeable courteous friendly well spoken can't say enough"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Edith and our team have made such a positive impression. Providing knowledgeable, friendly, and courteous service is always our goal, and feedback like yours lets us know we’re on the right track. We truly appreciate you being part of our agency family! Eva
"
Stanley Ming
July 22, 2025
5
out of
5
rating by Stanley Ming
"My experience at State Farm with Eva Fernandez; was pure Excellence; she courteous; Knowdgeable and Professional. I'm happy with the service"
We responded:
"Stanley, thank you so much! We’re truly grateful to have you as part of our agency family. It means a lot that you’ve entrusted us with your insurance needs, and we look forward to continuing to support you every step of the way."
Brittney Goris
July 1, 2025
5
out of
5
rating by Brittney Goris
"This office is absolutely amazing! The best customer support I have ever received. They helped me navigate through multiple challenges (not due to them) and made me feel like family. Shout out to Michelle and Edith! TRULY AMAZING 1000%"
We responded:
"Brittney, Thank you we're proud to serve you and have you as a customer and thank you for trusting our agency to handle your insurance needs. My team and I look forward to keep building a relationship with you! - Eva
"
Caleb Bolden
June 19, 2025
5
out of
5
rating by Caleb Bolden
"Best experience of an insurance agency. They were so nice."
We responded:
"Caleb, thank you for sharing your experience with our agency, we appreciate you! Thank you- Eva
"
Miguelina Tavarez
June 19, 2025
5
out of
5
rating by Miguelina Tavarez
"I had a great experience with State Farm, especially thanks to Evan Hernandez and her staff. They were incredibly patient and helpful, taking the time to answer all of my questions and explained everything clearly. I really appreciated their professionalism and willingness to make sure I fully understood my options.
On top of that, State Farm offered a more affordable insurance policy compared to other providers in my area, which made the decision even easier. If you’re looking for excellent customer service and competitive rates, I highly recommend reaching out to Evan Hernandez and her team!"
We responded:
"Miguelina, thank you so much for your kind words about my team and I. We are honored to be able to assist you with your insurance needs! - Eva
"
REY CHARLS
June 13, 2025
5
out of
5
rating by REY CHARLS
"El mejor servicio"
We responded:
"Rey, gracias. Nos enorgullece servirle y tenerlo como cliente. Gracias por confiar en nuestra agencia para gestionar sus necesidades de seguros. Mi equipo y yo esperamos seguir construyendo una relación con usted. - Eva"
Jorge Velez jr
June 6, 2025
5
out of
5
rating by Jorge Velez jr
"Great place , extremely helpful and understanding. Thank you for always being there for my insurance needs and questions!!! I give you guys 10 stars !!!"
We responded:
"Jorge, Thank you we're proud to serve you and have you as a customer and thank you for trusting our agency to handle your insurance needs. My team and I look forward to keep building a relationship with you! - Eva
"
Daisy Fernandez
May 30, 2025
5
out of
5
rating by Daisy Fernandez
"Exceptional service. Always friendly and available to assist when I call. I would definitely recommend this agency."
We responded:
"Daisy, Thank you we're proud to serve you and have you as a customer and thank you for trusting our agency to handle your insurance needs. My team and I look forward to keep building a relationship with you! - Eva"
Richard Fallon
May 22, 2025
5
out of
5
rating by Richard Fallon
"Agent was very courteous and very efficient very pleased with the numbers that they produced I would recommend them to anybody"
We responded:
"Richard, thank you for sharing your experience with our agency, we appreciate you! Thank you- Eva
"
Sonia Ramirez
May 22, 2025
5
out of
5
rating by Sonia Ramirez
"Gracias por ayudarme, me gusto el servicio"
We responded:
"Sonia, thank you for sharing your experience with our agency, we appreciate you! Thank you- Eva
"
Mike Bernknopf
April 15, 2025
5
out of
5
rating by Mike Bernknopf
"Very helpful. Everyone was very professional. They got me covered"
We responded:
"Mike, Thank you we're proud to serve you and have you as a customer and thank you for trusting our agency to handle your insurance needs. My team and I look forward to keep building a relationship with you! - Eva"
Arisleida Taveras
April 4, 2025
5
out of
5
rating by Arisleida Taveras
"Michelle was very helpful and answered all my questions also very profesional a pleasure to do business with her, I highly recommend her and all the staff excellent service 10/10"
We responded:
"Arisleida, Thank you we're proud to serve you and have you as a customer and thank you for trusting our agency to handle your insurance needs. My team and I look forward to keep building a relationship with you! - Eva
"
Yadi Valerio
April 4, 2025
5
out of
5
rating by Yadi Valerio
"Amazing!!! Amazing customer service the best!"
We responded:
"Thank you for your kind feedback, Yadi! I appreciate it. - Eva "
R G
April 4, 2025
5
out of
5
rating by R G
"I'd been researching for an agent for awhile and came across Mrs.Navarro and I have to say that my wait was 1000% worth it 👌🏽 She truly is a caring and responsible woman in a field of her work, anyone looking for a trustworthy and reliable agent please look no further because you found your agent with Michelle Navarro.. 10/10 🙏🏽🫡"
We responded:
"Ramel, Thank you for the kinda words. Michelle works very hard to make sure all our customers and well taken care of. We're proud to serve you and have you as a customer and thank you for trusting our agency to handle your insurance needs. My team and I look forward to keep building a relationship with you! - Eva
"